RIHA to Host Coaching for First-Time Managers

Posted by Juliahagopian

Join the RI Hospitality Association for its ‘Coaching for First-Time Managers’ training classes on August 6th, August 13th and August 20th. Instilling best practices in new managers is vitally important. Studies show that the relationship between an employee and his/her direct supervisor is key to successful employee retention, and the number one reason for employee turnover is due to poor management. This three-part course will provide a full understanding of managing techniques. Topics addressed include:

-Communication Skills

-Leadership Styles

-Conflict Resolution

-Emotional Intelligence

-Best Practices for Winning Teams

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